You can’t be too careful when you pick a heating contractor. Your HVAC systems is an expensive piece of equipment, and you want any repairs or replacements to be done just right. Otherwise, your HVAC system‘s efficiency could suffer. That means you’ll be less comfortable than you should be, and that you could be paying […]
Key Qualities of a Good HVAC Technician
There’s no shortage of heating, cooling, and ventilation professionals in the Dayton area, but not all offer the same level of expertise and customer service. If you’re planning to hire an HVAC technician, whether for your home or your contracting company, pay attention to qualities beyond basic certification.
Look for an HVAC Technician With These Certifications
Before you hire an HVAC technician to work on your system, whether it’s for a tuneup or a major repair, look for the HVAC certifications that indicate you’re dealing with reputable and qualified company.
Here’s How to Handle Pressuring HVAC Salespeople
It’s an unfortunate fact that some HVAC contractors are more focused on sales than customer service. Reputable contractors aren’t just selling equipment and services — they want to form long-term relationships with satisfied customers. If you encounter an HVAC salesperson who’s only focused on meeting a sales quota, here’s how to handle the pressure.
Great HVAC Customer Service Looks Like This
While most HVAC companies in the Dayton area cover the basics, not all provide personable customer service that makes your experience convenient and stress-free. Those that do have a few things in common.
How to Select the Best HVAC Contractor for Your Home
If you’re seeking a professional HVAC contractor to install, maintain or repair your heating and cooling system, make sure you hire the real thing. Almost anyone with a pickup truck and a cell phone number may claim to be qualified for the job. However, in Ohio the term “contractor” carries a very specific legal definition. […]
Select the Best HVAC Installer for Your Household Needs
HVAC installations tend to be large, complex and expensive — not the sort of thing you want to trust to just anyone. Finding a qualified HVAC installer or contractor is too important to play by ear if you want to make sure your HVAC system can take care of your household for years to come. Here are […]
When You’re Looking for Good HVAC Customer Service, Here’s What It Looks Like
When you call for HVAC customer service in the Miami Valley, you want a professionally trained certified technician to respond in a timely manner. You should expect the representative to present him- or herself professionally and answer all of your questions in an honest and direct manner. The best technicians will not try to sell you something […]
Why You Should Seek a NATE-Certified Professional for Your HVAC Needs
Your HVAC contractor is responsible for maintaining, repairing and/or installing one of the highest ticket items you will purchase as a homeowner, your home’s heating and cooling system. Professional qualifications are important in proving the knowledge and expertise of HVAC professionals. Choosing a North American Technician Excellence (NATE) certified professional will ensure the technician you choose […]
When Seeking an HVAC Contractor, Ask These Questions
Here in the Dayton/Springfield area, with typically cold winters and hot, muggy summers, our cooling and heating systems get a year-round workout. The quality and reliability of your system usually depend upon the HVAC contractor you chose. It’s very much recommended that you compare at least three potential companies before deciding on whom to partner with, and there […]
